Your first advisory assignment does not need to be complicated

You have identified a client issue, agreed what you are going to do and settled the fee. Now comes the part that can make accountants unnecessarily nervous: delivering the advisory assignment.

The temptation is to demonstrate value by producing a substantial report, numerous schedules and as much analysis as possible.

Resist it.

The client did not buy a report. They bought help in making a decision or improving something in their business.

Suppose your first assignment is a cash-flow review. You might analyse six months of expected receipts and payments, identify a potential cash shortage and discover that two large customers regularly pay 20 days late.

The value lies in what happens next.

Your meeting with the client might therefore concentrate on three questions. Why are those customers paying late? What can be done about it? What other action would remove or reduce the forecast cash shortage?

By the end of the meeting, try to agree a small number of specific actions.

For example, the client might contact the two customers, introduce deposits on larger orders and speak to the bank about increasing an overdraft facility before it is actually needed.

Record who will do what and by when.

Then, crucially, arrange to revisit the position.

This is where advisory work starts to distinguish itself from traditional compliance. Producing the analysis is useful, but checking whether the agreed actions were implemented and whether they worked creates accountability.

It also creates the next conversation naturally.

Perhaps debtor days have improved but margins are still declining. Perhaps the cash forecast reveals that stock levels are too high. Perhaps the client now wants to model the effect of recruiting another employee.

You do not need to manufacture another sales opportunity. Running the first assignment properly will often uncover the next issue that deserves attention.

A useful discipline is therefore to finish every advisory assignment with three things: agreed actions, named responsibility and a review date.

That turns advice into action.

And it gives both accountant and client a clear reason to meet again.

 

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